Gamingdeputy reported on May 7 that Microsoft has invested heavily in the field of artificial intelligence in recent years and has reached a multi-billion-dollar cooperation with OpenAI to integrate artificial intelligence technology into its services and products.As one of the important results of the cooperation, the artificial intelligence assistant “Copilot” (formerly the Bing chatbot) has landed Windows 11/10 operating system, Microsoft Edge browser and Bing search engine. According to Microsoft during its recent earnings call, Bing Search has more than 140 million daily active users thanks to advances in artificial intelligence technology.
However, Microsoft's ambitions appear to have hit a snag.In a poll conducted by the Windows Central website, more than half of users said they never Win11 Used Copilot on. Microsoft seems to be aware of this and has decided to suspend the advancement of Win11's Copilot feature.
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Gamingdeputy noticed that in the latest Windows 11 internal preview version 26120.461 (KB5037009), Microsoft said: “In the past few months, we have been trying different Copilot experiences for internal testers in the Canary, Dev, and Beta channels. Try it out. These new features include having Copilot run like a normal application window and having taskbar icons animate to assist when copying text or images.However, after consideration, we have decided to pause the rollout of these new features in order to further optimize them based on user feedback. Copilot will continue to maintain its original functionality in Windows, and we will continue to explore new ideas with developers. “
The reason why Microsoft has suspended the promotion of Copilot function is not clear, but the official stated that it will be improved based on user feedback. This move also contradicts Microsoft's previous statement that ChatGPT is not better than Copilot, but Copilot is currently not being used correctly by users. Even more puzzling, after EU antitrust regulators forced Microsoft to divest Teams from its Office 365 suite, the company even deployed some staff from the Teams chat app to assist in the development of Copilot.
Microsoft's artificial intelligence applications in the Windows operating system (including the Copilot feature) have always received mixed reviews. For example, Microsoft has tested a “smart wizard” method of launching Copilot by tapping the taskbar, and a method of launching Copilot by swiping right on touch devices, but the latter hindered users from viewing notifications. Center, causing a lot of dissatisfaction.
Microsoft's willingness to optimize existing Copilot features based on user feedback, rather than just rolling out new features without solving existing problems, is commendable. It remains to be seen how Microsoft will handle this situation in the future and how it will affect the user experience of Copilot.
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