There is a significant increase in lost items during the May Day holiday: Didi customer service recovered 23,000 mobile phones, accounting for the highest proportion – Kuai Technology – Technology changes the future

Kuai Technology reported on May 6 that Didi Chuxing data showed thatDuring this year’s May Day holiday, the demand for taxis increased by 34% compared with before the holiday, and the demand for taxis from users traveling across cities increased by 99%.

According to Didi Chuxing data, the demand for taxi rides to large transportation hubs such as airports and train stations reached its peak on April 30. The peak demand for taxi rides for leisure and entertainment categories occurred on May 1. The peak demand for taxi rides to tourist attractions occurred on May 1. on May 2nd.

Inter-provincial travel endorses “poetry and distance”, and “reverse tourism” in small towns reaches a new high year-on-year

“Poetry and Distance” was favored during the five-day holiday. The demand for taxis among users traveling across cities on May Day increased by 99% compared with before the holiday.Long-distance travel across provinces is more popular. About 65% of taxi demand from cross-city travel users is for cross-provincial travel.Judging from the proportion of inter-provincial travel demand, Qinghai, Gansu, Tibet, Ningxia, Jilin and other provinces are more popular among users from other provinces during the May Day holiday.

Driven by cross-city and cross-province travel, the demand for taxis to large transportation hubs during the May Day holiday increased by 73% compared to before the holiday. Judging from the demand for ride-hailing, Shanghai Hongqiao Station, Chengdu East Railway Station, Guangzhou South Railway Station, etc. lead the list of the top ten most popular railway stations on May 1st this year.

Under the guidance of relevant authorities, Didi has established support fleets in Beijing, Changsha, Chengdu, Linyi, Quanzhou, Xiamen and other places to assist in the evacuation and transfer of passengers during peak travel hours in key stations, scenic spots and other scenes.

Compared with this year's Spring Festival and Tomb Sweeping Day holidays, Changsha is even more popular during the May Day holiday and has been shortlisted for the first time among the top ten popular cities during this year's holiday.

Affected by the return to hometown to visit relatives and experiential travel, compared with before the holiday, the demand for taxis in the third to fifth tiers has increased significantly, up 59% from the pre-holiday period.

The travel demand in cities such as Ganzi in Sichuan, Tonghua in Jilin, Tianshui in Gansu, Turpan in Xinjiang, and Haibei in Qinghai all increased by more than 200% month-on-month, and the travel demand in cities such as Jingdezhen in Jiangxi, Yanbian in Jilin, and Anqing in Anhui all increased by more than 150% month-on-month. The demand for taxis for “reverse tourism” to unique niche cities such as Hegang in Heilongjiang, Ngari in Tibet, Altay in Xinjiang, Baicheng in Jilin, Guoluo in Qinghai, and Diqing in Yunnan has increased by more than 100% year-on-year.

There is a strong demand for affordable, green and low-carbon shared travel. During the May Day period, the number of Didi Hitchhiking rides completed increased by 103% compared to before the holiday. in,Shanghai, Zhengzhou, Chongqing, Xi'an, Zhanjiang and other places are popular destination cities for users to take hitchhiking during holidays.

In addition, pet-friendly Hitchhiking has also become a good choice for users to travel with their pets during holidays. The number of pet travel orders for Didi Hitchhiker increased by 31% year-on-year.

The craze for cross-city travel during the short and long holidays has further boosted the demand for intercity buses. During the May Day holiday, demand for buses at Didi stations increased by 84% compared with before the holiday. Among them, Zhengzhou-Xinmi, Guangzhou-Qingyuan, Kunming-Wuding, etc. are popular bus routes during the May Day holiday.

Overseas, the demand for taxis using the international version of Didi Chuxing’s app increased by 51% year-on-year during the May Day holiday. Among them, the demand from Chinese users to use the international version of Didi Chuxing overseas during the holidays increased by 458% year-on-year.

Didi continues to meet the travel needs of all types of people in a variety of scenarios through diversified online ride-hailing services. During the holidays, taxi orders for the elderly increased by 60% year-on-year, with seniors in Beijing, Shanghai, and Chengdu taking the most taxi rides.

“The joy of mountains and rivers” leads the travel preference to enjoy flower viewing and the demand for travel exceeds Qingming Festival

During the May Day period, the demand for cars to travel to tourist attractions rose again, up 220% month-on-month, and 36% higher than this year's Tomb Sweeping Day holiday. “The joy of mountains and rivers” has become a keyword for May Day tourism this year. Judging from the demand for taxis, among the top ten popular scenic spots on May Day, there are many natural scenic spots such as lakes and mountains. In addition to Hangzhou West Lake and Qingcheng Mountain Dujiangyan, Laoshan Mountain, Jiaxing South Lake, Yueyang Tower Junshan Island, Wuhan East Lake and other scenic spots also entered the top ten.

Compared with last May Day, the demand for taxis in scenic spots such as Datong Ancient City, Tengwang Pavilion Tourist Area, Tianyige·Yuehu Scenic Area, Emperor Qin Shihuang’s Mausoleum Museum, and Temple of Heaven Park in Beijing is booming this year, with a year-on-year increase of more than 50%. Among them, the demand for taxis in Datong Ancient City The year-on-year increase was 114%.

During the holidays, many users took advantage of the “tail of spring” to enjoy the flowers. The demand for taxi rides to the parks and botanical gardens increased by 92% compared with before the holiday, and by 41% compared with the Qingming holiday. Among them, the demand for cars at Qinhuangdao Park and Botanical Garden increased by 167% compared with Qingming Festival, Xiamen, Hangzhou and other cities increased by more than 80%, and some northern cities such as Taiyuan, Shenyang, Dalian, Tianjin and Changchun increased by more than 50%.

During the May Day holiday, many users also chose to travel to popular scenic spots by hitchhiking. Popular scenic spots such as Wuzhen Xizha Scenic Area, Hangzhou West Lake Scenic Area, Nanxun Ancient Town, Jiangxi Wugong Mountain Scenic Area and Dali Ancient City saw concentrated demand for downwind travel.

During the May Day period, personal travel orders from Didi Enterprise increased by 143% year-on-year. 11% of Didi Enterprise Edition users used the points accumulated from daily business consumption to redeem discount travel coupon packages. Among them, 80% of the users who redeemed a 400 yuan hotel no-threshold instant discount coupon got the effect of free booking. Overall, the three domestic tourist cities most favored by professionals during this year’s May Day holiday are Beijing, Shanghai and Hangzhou.

“One morning and one night” staggered travel time hot taste buds collide with multiple audio-visual needs

During this year’s May Day holiday, concerts, music festivals and other activities were held in many places, driving a surge in travel demand. The demand for taxis to travel to major music performance venues increased by 430% compared to before the holiday, with the greatest demand for cars coming from those born after 1995 and 2000. , accounting for over 53%.

During the holidays, 2024 Li Ronghao's “Across the World·Year of the Dragon” Harbin Concert, 2024 Changsha YOLO Music Festival, Times Youth League's “Three Chonglou” Concert – “Loujianlou” Chongqing Station, Phoenix Legend's “Auspicious Ruyi” 2024 Tour Concert Performances such as Beijing Railway Station and the 2024 Beijing Infinity Music Festival have driven a significant increase in the demand for taxis in the places where the performances are held.

As the weather warms up, night markets become a great place to hang out in the evening. During the May Day period, the demand for taxis to the night market increased by 156% compared with before the holiday. The peak time for taxis to the night market was from 18:00 to 20:00. Among them, Zhengding Night Market performed outstandingly this year. During the May Day period, taxi demand increased by 66% year-on-year and by 182% compared with before the holiday.

The morning tea culture has become a delicious catalyst for the demand for morning travel during the May Day holiday. In Yangzhou, the peak car usage for morning tea at the tea house during the May Day holiday occurs between 8:00 and 10:00. The demand for taxis has increased by 112% compared with before the holiday. The peak car usage for morning tea in Guangzhou occurs between 10:00 and 12:00. Although the customary time for morning tea in the two places is slightly different, the majority of people who take taxis to have morning tea in both places are those born between 1985 and 1995.

Around May Day is also the season for crayfish to be on the market. Judging from the demand for taxis to crayfish restaurants from various places, Wuhan, Changsha, Shanghai, Nanjing, Chengdu, Hefei, Suzhou, Hangzhou, Beijing, and Guangzhou are the top ten most popular cities for eating shrimp during the May Day period.

Large-scale business districts that meet the needs of “shopping, eating and playing” are also popular for May Day trips. The demand for cars to go to large shopping districts during the holidays increased by 118% month-on-month.From the perspective of taxi demand, Chongqing Guanyinqiao, Shanghai Lujiazui, Shenyang Zhongjie, etc. have become the top ten popular business districts during May Day this year. Among them, the demand for cars going to Chongqing Guanyin Bridge and Changsha Wuyi Square both increased by more than 50% year-on-year.

Cycling becomes a new way to check in the city during May Day Car rental, self-driving tours in northwest China grow strongly

Compared with previous May Day holidays, the peak of cycling during this year’s May Day holiday occurred on the second day of the holiday.Short-distance cycling of 1-3 kilometers accounts for 62% of the total cycling volume. People have obvious demand for transportation for cycling. The volume of medium- and long-distance cycling of more than 5 kilometers increased by 5% year-on-year..

Shenyang, Shanghai, Beijing, Guangzhou, and Chengdu have become the top five most popular cities for cycling during this holiday. Popular tourist attractions such as Du Fu Thatched Cottage in Chengdu, Feixiang Park in Guangzhou, and Old Summer Palace in Beijing have become popular spots for Qingju Bicycles, and cycling has become a new way to check in to the city. Way.

Qingjie motorcycles experienced peak usage on the first day of the holiday, and were the most popular in the three flower cities of Nanning, Kunming and Hefei. The average riding time of users reached 15 minutes, and “riding Qingju and traveling in the sea of ​​flowers” became a May Day holiday new fashion.

According to Didi train ticket May Day holiday data, Nanchang, Fuzhou, Chongqing, Xiamen, and Guangzhou have become popular destinations for travel during this year’s May Day holiday. Affected by the hit new drama, Quanzhou became the city with the fastest growth in passenger traffic during the May Day holiday. During this May Day holiday, “Only a Dream of Red Mansions·Drama Fantasy City” in Langfang attracted a large number of tourists from Beijing, Tianjin and Hebei, making Langfang a new peripheral tourist destination within the two-hour radius of the high-speed rail.

With the boom in holiday travel, more and more tourists choose to pursue quality and convenient independent travel. Didi Car Rental data shows that car rental orders during the May Day holiday increased by 77% year-on-year. Among many tourist cities, Chengdu and Beijing have the strongest demand for car rentals. The number of self-driving tours in northwest cities represented by Urumqi and Xi'an has increased significantly, with a year-on-year increase of nearly three times.

Express delivery before holidaysDocumentstravel items emergency holiday recovery of over 20,000 lost items

One week before the May Day holiday, businesses across the country have entered the pre-holiday preparation stage. According to Didi delivery data, merchants engaged in flowers and green plants, fresh food, furniture and home appliances this year are the most prepared for stocking before the holiday. Delivery logistics orders placed in the week before the holiday increased by 27%, 12% and 12% month-on-month respectively. %.

The May Day holiday is a good time to travel, and April 26 is the day when people use Didi Kuaishou most frequently to deliver small items. Data from Didi Express shows that during the pre-holiday travel peak period (April 26-30), orders for urgent delivery of documents and travel items increased significantly by 47.7% from last week. Many friends choose to give out gifts before going on a trip. On April 26, orders for flowers and cakes sent by Didi Kuaishou surged, four times and three times the average daily orders in the first few days of the week respectively.

The number of lost items among passengers has also increased with everyone’s enthusiasm for traveling. Compared with before the holiday, the number of items lost in Jiaxing, Wuxi and Quanzhou increased by 67%, 37% and 34% respectively.

This May Day holiday,Didi customer service has recovered a total of 22,800 lost items of various types for passengers.Among them, 9681 mobile phones were recovered., 6,131 daily items such as clothing, hats, maternal and infant products were recovered, ranking second only to the number of recovered mobile phones. The accessories category increased by 31% compared with before the holiday, becoming the category with the highest increase in lost items during the holidays.

Didi reminds everyone to remember to keep your belongings when taking a taxi. If you accidentally lose it in the car, you can click “My” to select the corresponding order, click “Lost and Found” to contact the driver as soon as possible, or call 400-000-0999 customer service hotline Call for help.