Intel addresses stability concerns with 13th/14th generation Core processors

Gamingdeputy News on April 27, according to a report by foreign technology media WccfTech,Intel blames motherboard and BIOS system manufacturers for stability issues with its 13th/14th generation processors.

Advertisement

Intel recently sent a statement to the media, but it has not yet been made public to consumers. The full statement translated by Gamingdeputy is as follows:

Intel has observed that this stability issue may be related to substandard operating conditions, resulting in sustained high voltages and high frequencies during high temperatures.

Analysis of the affected processors revealed changes in the minimum operating voltage of certain components, which may be caused by operation beyond Intel's specified operating conditions.

While the root cause has not been determined, Intel has observed that most reports of this issue come from users with unlocked/overclockable motherboards.

Intel has observed that users of 600/700 series chipset motherboards often set BIOS defaults that disable thermal and power supply protection measures that limit sustained high voltage and frequency of the processor, such as:

  • Disabling Current Overload Protection (CEP)

  • Unlimited maximum current (Unlimited ICCMax)

  • Enable Thermal Speed ​​Boost (TVB) or Enhanced Thermal Speed ​​Boost (eTVB)

  • Other settings that may increase the risk of system instability:

  • Disable CPU C-state

  • Use Windows Ultimate Performance Mode

  • PL1 and PL2 settings exceed Intel recommendations

Intel requires system and motherboard manufacturers to provide end users with a default BIOS profile that meets Intel's recommended settings:

Intel strongly recommends that customers' default BIOS settings ensure operation within Intel's recommended settings.

In addition, Intel strongly recommends that motherboard manufacturers remind end users to try to use them without overclocking.

Intel is continuing to actively investigate this issue to determine the root cause and will release more details as information is confirmed.

Intel will issue a public statement regarding the status of the issue and Intel's recommended BIOS setting recommendations in May 2024.

The media’s evaluation of Intel is:

Many consumers will further improve the performance of Intel's 14th and 13th generation CPUs by adjusting BIOS settings.

The reason why many consumers buy unlocked chips is because of overclocking or other adjustment purposes. If Intel requires them to be set to an unlocked state, then what is the point of consumers paying extra for them?

We're looking forward to an announcement from Intel in May, but we don't want Intel and motherboard manufacturers to blame each other, but actually solve the problems consumers are having.

Related Reading:

“Intel 13th/14th generation processor devices running Unreal Engine games crash? The reason was found》

Advertisement

“Players report that Intel Core i9 processors will crash when playing games, and officials say they are investigating”

“ASUS releases BIOS update to improve game stability for Intel's 13th/14th generation processors”

“Core i9 changes to i7, “Intel Baseline” configuration performance measured: multi-threading reduced by 28%, game frame rate reduced by 10%”

Advertisement