As with any service, PS Plus can also be subject to various issues. This time, it concerns the latest games that have been added to the catalog… We explain in detail.
Since recently going live, PS Plus Extra and Premium games for April 2024 have been experiencing technical difficulties. These technical issues have made some games locked or inaccessible, posing a serious headache for subscribers, especially with regard to classic titles and the Ubisoft+ catalog. What is going on ? And what do we know?
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The PS Plus is acting up
The first reports of issues emerged shortly before the official availability of the April selection, particularly with Ubisoft+ games, which include popular titles like the Assassin's Creed series. A large number of subscribers find themselves unable to access these games, a situation highlighted by numerous discussion threads on the PlayStation Plus subreddit. Although a temporary resolution has been noted, the problem persists and returns.
Attempts to resolve the issue, including restoring licenses, have been unsuccessful. Sony's support, for its part, does not provide the assistance hoped for, the firm having no official communication policy on technical problems, leaving players waiting for a solution. And inevitably, there's a lot of complaining about it on the forums. We can understand it.
The game MediEvil, a classic now available for PS Plus Premium subscribers, also illustrates these licensing difficulties. Players who already owned MediEvil should be able to get the PS Plus Premium version for free, but are currently unable to do so. In addition, the purchase of the game is blocked for those who already have it in their library, further aggravating user frustration.
No definitive solution is currently on the horizon for MediEvil or the other affected titles. Although we hope for a resolution soon. This situation highlights the ongoing challenges related to digital licensing issues and the management of access rights to games. A recurring problem that affects the experience of players subscribed to these services. What is unbearable when you are a customer is not so much the problem itself, but rather the lack of communication and transparency.
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