Rosy future prospects for the once ailing e-bike manufacturer? (Source: VanMoof)
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We have already reported on the demise of VanMoof several times. Finally there was a first look into the future.
Now the new owners of the bankrupt e-bike manufacturer are speaking out and giving an initial update on how things will continue in 2024.
And with big plans: things should get better and go faster. A list of possible partners is also known. We have summarized all the information for you.
VanMoof wants to do better in 2024
In an email to all customers and newsletter subscribers, VanMoof writes what they are planning to do this year.
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You want to:
- Continue to place great emphasis on innovation and aesthetics
- Prioritize transparent communication
- Making e-bikes more reliable
- Improve road safety
In concrete terms, this means that they want to provide their partners with technical know-how for maintenance and care. The repair times in the workshops should no longer take several hours, but should be possible in half an hour.
This should also be made possible by VanMoof improving various components of the wheels so that they are less prone to errors.
They also want to significantly shorten the delivery time for the bikes – according to them, a new catalog will soon be available as an email newsletter. The new one will also be there VanMoof-ized
E-scooters from Lavoie can be found.
VanMoof 2.0: Existing customers need to know this now
When asked how customers get their bikes repaired now, VanMoof 2.0 replies that they want to outsource the repairs. Unfortunately, you won't be granted any old guarantees – they expire with bankruptcy. So you have to pay yourself.
But the first spare parts are said to have been delivered in January. VanMoof writes that they will ramp up production and later work with 60 partners in the Netherlands, Germany, UK and France.
Here is the detailed list from Germany which partners have already been announced:
| City | VanMoof 2.0 Partner | Addresse |
| Berlin | Veloroo | Chausseestrasse 124, 10115 |
| Bonn | 7 bars | Herzogfreudenweg 3, 53125 |
| Dresden | Two-wheeler Resewski | Otto-Mohr-Straße 4, 01237 |
| Dusseldorf | DownTownBikes | Immermannstrasse 34, 40210 |
| hair | We like bikes | Münchener Str. 23, 85540 |
| Hamburg | We like bikes | Barmbeker Str. 153, 22299 |
| Hanover | Bicycle cafe | Asternstrasse 2, 30167 |
| Munich | Veloroo | Thalkirchner Str. 210, 81371 |
| Munich | We like bikes | Atelierstr. 10, Plant 3, 81671 |
| Muenster | We like bikes | On d. Germania Brewery 7, 48159 |
| Velbert | 2-wheel eMobility | Albertstrasse 5, 42555 |
Whether the new owners will implement their promise must then be tested as soon as spare parts production has been ramped up and the new catalogs are online.
More news about the start of sales coming soon
It remains questionable whether the VanMoof S4 and X4 will also be available, or whether VanMoof wants to focus on the 5 generation.
The current 5th generation bikes – the VanMoof S5 and A5 – will soon be sold again. The manufacturer plans to announce more detailed information soon.
We met in Dresden at the partner shop Two-wheeler Resewksi
informed and received the answer that the e-bikes cannot be test ridden until April or May at the earliest. This could be a reference to the new sales start.
More on the subject: VanMoof S5 vs. Cowboy 4 – I test rode both e-bikes and have a favorite
What do you think about VanMoof 2.0? Are you giving the e-bike manufacturer a second chance and are you excited to see what the future will bring? Do you already have a VanMoof e-bike? Would you like to try out the new e-scooter? Feel free to write us your thoughts in the comments and discuss how you should deal with VanMoof 2.0.