Due to Microsoft’s widespread outage, many users were unable to access Outlook, Teams, Azure, etc. The company says it is rolling back a network change that it believes is causing the issue…
DownDetector started showing crashes this morning, affecting a large number of Microsoft services:
Microsoft Teams Exchange Online Outlook SharePoint Online OneDrive for Business Microsoft Graph Power BI Microsoft 365 admin portal Microsoft Intune Microsoft Defender for cloud apps, identities and endpoints
The company subsequently updated its Office 365 status page to reflect this.
Microsoft was initially unable to figure out the cause of the crashes, but later said it “isolated the issue from network configuration issues.” Later he found out the reason.
We have rolled back a network change we believe is having an impact. We are monitoring the service while the rollback takes effect.
BBC News reported that the Teams crash was particularly problematic.
Microsoft Teams is used by more than 280 million people around the world, primarily in businesses and schools where it can be critical for calls, meetings, and shared services.
Problems have been reported in many countries around the world, with thousands of reports in India and Japan alone, according to Downdetector.
In addition to Teams and Outlook, the Microsoft 365 status page affects the following services: SharePoint Online, OneDrive for Business, Microsoft Graph, PowerBi, and the Microsoft 365 admin center.
The page states that “Any user served by the affected infrastructure may not be able to access multiple Microsoft 365 services.”
As the BBC notes, this followed a bad day for the company when it reported its slowest sales growth in six years. Just a week before, the company had cut 10,000 jobs.
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