Canceling Your HBO Max Subscription: A Step-by-Step Guide

Max, the new SVOD platform from Warner Bros. Discovery, has been available in France since June 11, 2024. It offers several subscription plans. You wish to cancel after having devoured the entire Game Of Thrones ? Here are the steps to follow.

That's it: Max, the new SVOD platform from Warner Bros. Discovery, is available in France. Replacing HBO, it immediately offers a substantial catalog. There we find the first season of The Last of Usthe integral of Game Of Thronesall films Harry Potteradaptations of DC Comics superheroes, cinema masterpieces…

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In short, there are already a lot of things to see or rewatch on Max, which is available in three subscription plans (with advertising, standard and premium). But as SVOD platforms continue to multiply, perhaps you want to subscribe for a temporary period – for example to devour the second season of House of the Dragon, which comes out from July 16). In this case, you will have to cancel and we will explain how to do it.

Max's termination goes through the website

When to cancel Max?

Max relies on two types of subscriptions: monthly and annual. You can cancel whenever you want, but you must respect the current commitment (one month or one year). If you took out an annual plan on June 11, 2024, you will be committed until June 11, 2025, and your termination, even early, will only be effective from June 12, 2025. In the case of a monthly subscription, you have until the automatic renewal date to cancel.

How to cancel Max?

If the Max application, available on iOS and Android, allows you to subscribe, it does not offer the possibility of canceling. To end your subscription, taken out directly with Max, you will have to go through the website.

Here are the steps to follow :

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  • Once on the home page, access your profile by placing your mouse pointer on the icon (top right);
Termination of Max subscription // Source: Screenshot
  • Click on “subscription” to access the corresponding tab;
Termination of Max subscription // Source: ScreenshotTermination of Max subscription // Source: Screenshot
  • Click on “Cancel your subscription” at the bottom (Max will try to change your wishes);
Termination of Max subscription // Source: ScreenshotTermination of Max subscription // Source: Screenshot
Termination of Max subscription // Source: ScreenshotTermination of Max subscription // Source: Screenshot

To ensure you have canceled correctly, return to your profile. You will see that the “Cancel your subscription” command has become “Renew your subscription”. Additionally, the “Upcoming Payments” line will no longer display anything. Finally, you will receive an email to the address linked to your account.

Termination of Max subscription // Source: ScreenshotTermination of Max subscription // Source: Screenshot

Note also that there is a cancellation form at the very bottom of the home page.

How to cancel Max via a partner?

Max is available through partners (examples: Canal+, Amazon, etc.). In this case, it is with them that you must cancel the subscription. On Amazon, the easiest way is to go through the web page, in the “Your memberships and subscriptions” tab accessible by clicking on this link. On this page, click the “Cancel Subscription” button.

Source: Numerama EditingSource: Numerama Editing

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