Amazon launches Q chatbot to rival Copilot with general availability


Updated April 30, 2024: Amazon Q is now available to everyone. Amazon has also developed several variations of its chatbot. This includes Q Developer, a release meant to help developers “spend more time coding and less time maintaining” as well as Q Business, an iteration that allows employees to be more data-driven, generating content, create dashboards and, ultimately, make better decisions, promises the firm.

At the same time, Amazon is launching Q Apps, a feature of Amazon Q Business. With it, employees can use natural language to quickly and securely create their own generative AI applications to automate everyday tasks. The cloud giant does not fail to point out that a certain number of companies have already adopted Q, likeAccentureBlackBerry, BT Group, Datadog, Eviden, GitLab, GoDaddy, NCS, Netsmart, Slalom, ToyotaWiz, etc.

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Original article: Late in the race for generative artificial intelligence, Amazon is (finally) moving up a gear. After making a significant investment in the start-up Anthropic, the infrastructure cloud leader unveiled its first conversational robot on Tuesday, November 28.

$20 to $25 per month

Named Q, perhaps in reference to the character from the James Bond franchise, for which Amazon acquired the distribution rights during the acquisition of Warner Studios, the chatbot is intended for customers of AWS, its subsidiary dedicated to cloud computing. It will be accessible through a subscription of 20 or 25 dollars per month per user.

Amazon Q will be based on the Bedrock offering, which allows connection to several major language models such as Claude 2 from Anthropic and Llama 2 from Meta. Client companies will be able to choose which model to use, then populate it with their internal data. The chatbot must therefore be able to provide relevant answers to employees.

“When you chat with Amazon Q, it provides immediate, relevant insights and advice to make tasks easier, accelerate decision-making, and spark creativity and innovation at work,” says the company. According to Amazon, the robot will also be able to connect to more than 40 third-party services, such as Microsoft 365, Dropbox, Salesforce and Zendesk.

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Response to Copilot

Only intended for businesses, Q is therefore not a rival to ChatGPT or Bard. Rather, it represents Amazon's response to Microsoft, which is rapidly deploying its Copilot assistant across all of its products. This is notably available on Azure, AWS's main rival.

During its major annual re:Invent conference, which is being held this week in Las Vegas, the Seattle group placed a lot of emphasis on its initiatives in the field of AI, wishing to occupy the field against its competitors. It also announced new versions of its chips dedicated to model training and inference.

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